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Sales and Marketing Database Analyst

Sales and Marketing Database Analyst

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a Sales and Marketing Database Analyst.

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

This position will report to the Director of Marketing and Director of Sales. The ideal candidate will be a highly detail-oriented individual with extensive experience in this field who is a motivated self-starter.

TYPICAL DUTIES
• Execute data and list requests for on-line and off-line marketing campaigns
• Analyze customer data and behavior and develop recommendations to improve result
• Proactively create marketing strategies based on data insight with marketing director
• Measure, track, and report on campaign results
• Create analytic solutions to measure the impact of marketing and sales initiatives
• Assess the quality and consistency of data stored in a source database and develop recommendations for data cleansing based upon data warehouse business rules
• Create mappings between the fields in the source and target systems as well as identifying relationships within a source
• Documentation of source schemas and all processes to be used by other Data Analysts
• Quality assurance validation of the transformed data output, often in XML format
• Responsible for noticing, evaluating, and alerting team on disruptions or divergences from historical norm of statistical data
• Produce weekly marketing dashboard and regular sales reports on time, adjusting as needed

CRITICAL QUALIFICATIONS
• Degree REQUIRED (B.S., M.B.A a plus)
• A minimum of 2-3 years of experience in a similar role

NECESSARY SKILLS
• Extensive knowledge of Access
• Strong skills in understanding and implementing Google Analytics and SEO
• Cookie Tracking
• Knowledge of Crystal Reports
• Extensive knowledge of SQL
• Statistical modeling and analysis
• Database management and segmentation
• Lead reporting and scoring
• Forecasting
• Strong quantitative skills
• Superior attention to detail
• Organized and mindful of project deadlines
• Demonstrate an expertise with managing databases and data warehousing concepts
• Ability to assemble, analyze, and evaluate data and to be able to make appropriate and well-reasoned recommendations and decisions to the business stakeholders
• Strong online marketing background--demonstrated ability to advise and implement systems for online lead scoring, campaign reporting, and conversion reporting
• Experience in consolidating data warehouses and advising on strategic implementation of email subscription centers with user-driven behavior and multiple opt-in criteria

BENEFITS
• Great health insurance package
• 401K plan
• Access to acupuncture and chiropractic services, yoga, meditation, etc.
• Access to our seminars and trainings

If you would like to be considered for this opportunity please email your resume AND unique cover letter explaining why you are our ideal candidate. The subject line of your email MUST say "I Am Your New Sales and Marketing Database Analyst."

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Accounts Receivable/Revenue Accountant

Accounts Receivable/Revenue Accountant

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking an Accounts Receivable/Revenue Accountant.

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation.

This position will report to the Controller. The ideal candidate will be a highly detail-oriented individual with at least three years of experience in the accounting field.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following (Other duties may be assigned)

  • Manage Accounts Receivable
    • account balances
    • process charges
    • issue refunds
    • audit and make corrections as needed
  • Reconcile Credit Card transactions
  • Monthly General Ledger Account Reconciliations as needed for closing process
  • Process Sales Order Audit and Updates
    • Monday through Friday
      • Sales Team
      • Chopra Center University (CCU)
      • Multiple online sales imports
      • Shipping batches
  • Process Refunds for all non-retail departments
    • Includes, but not limited to: Sales, CCU, WEB and Catalog orders
  • Event Roster Reconciliation, MAS and SalesLogix Rosters
  • Create Inventory Codes for Events, CCU, Custom Spa, and other departments as needed
  • Guest Account Reconciliation (as requested)
  • Create Guest Event and Product Receipts (as requested)
  • Manage the Gift Certificate, Program Voucher, and Deposit/Payment Plan Logs
  • Calculate monthly referral commissions and submit to accounts payable for: APN, Teachers, and other miscellaneous plans
  • Miscellaneous projects and assistance to Controller and Accounting department

EDUCATION AND/OR EXPERIENCE:

  • Bachelors in Accounting (required)
  • Three years of Accounting experience
  • Very proficient in Microsoft Office 2010 or newer
  • MAS experience preferred
  • Crystal Reports is a plus

 BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

 If you would like to be considered for this opportunity please email your resume AND unique cover letter explaining why you are our ideal candidate to hrsupport@chopra.com. The subject line of your email must say “I am your new Accounts Receivable/Revenue Accountant.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Janitor

Janitor

The Chopra Center is currently seeking a full-time Janitor for a permanent position with our Operations Department. The Janitor will report to the Operations Manager, but must be able to self-supervise. Serious inquiries only please.

The Chopra Center for Wellbeing, located in Carlsbad, is a nurturing place where visitors from around the world come to experience healing and transformation.  We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda.  We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

Responsibilities:

  • Daily maintenance which includes cleaning two Chopra Center office locations.
  • Must provide your own transportation between locations. Proof of driver’s license and car insurance is also required.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevator, stairways, locker rooms and other work areas.
  • Wash basins, mirrors, tubs, and showers.
  • Clean rugs, carpets, upholstered furniture, and/or draperies using equipment provided.
  • Empty wastebaskets, transport other trash and waste to disposal areas.
  • Sweep, scrub, polish floors using brooms, mops, and/or powered scrubbing machines.
  • Dust and polish furniture and equipment. Tidy up rooms.
  • Keep storage area and carts well stocked, clean, and tidy.
  • Replenish supplies such as drinking cups, linens, bathroom supplies, and paper towels.
  • Ensure superior housekeeping standards in all customer areas including back of the house spaces.
  • Report necessary repairs and replacements.
  • Wipe down glass surfaces and clean windows as scheduled.
  • Clean out refrigerator on Fridays and run dishwasher.
  • Minimize lighting and secure the buildings upon departure.
  • Secure buildings upon leaving.

 The ideal candidate must:

  • Have a positive attitude. 
  • Able to communicate politely and professionally.
  • Physically fit as the job involves a lot of manual work.
  • Ability to lift up to 50 pounds.
  • Have great attention to detail.
  • Flexible schedule.
  • Ability to follow direction.
    • Able to work independently.
    • No formal education is required.

 Benefits

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

 Hours: Evening Shift!!

  • 6:00PM-2:30AM

If you would like to be considered for this opportunity, please email your resume AND unique cover letter to hrsupport@chopra.com explaining why you are our ideal candidate. The subject line of your email must say: “I Am Your New Janitor.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Event Administrative Assistant

Event Administrative Assistant

The Chopra Center is currently seeking a full-time, experienced Administrative Assistant for the Events Department. As a member of our team you must enjoy working in a dynamic, extremely fast paced environment, where no two days are alike.  We are a small team of energetic rock stars (four people) who are tremendously passionate and devoted to the mission of our company, the experience of our event attendees, and personal/professional development of our teammates. Our team will produce 20-25 events in 2014 serving over 4,000 attendees.

The Chopra Center for Wellbeing, located in Carlsbad, is a nurturing place where visitors from around the world come to experience healing and transformation.  We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda.  We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

We need an indispensable administrative assistant to support us.  You must be an individual with a desire to be outstanding, have a strong work ethic, and can manage a heavy workload with ease.  This opportunity is a career-oriented position. Success in our event department requires an expectation of going above and beyond. Focus and self-motivation are needed to accomplish tasks efficiently. 

TYPICAL DUTIES:

  • Draft annual Guest Speaker Contracts.
  • Assist Event Development Manager with schedule, emails, and phone calls as needed.
  • General day to day administrative support of Event Planner, Program Manager, and Event Coordinator.
  • Create check requests and invoices for all event related expenses.
  • Create agenda for team meetings and schedule team meetings.
  • Coordinate all binders and handouts for events.
  • Pre event support: examples include draft guest schedule, obtain permits, print name badges, draft event survey, etc.
  • Post event support: examples include inventory of leftover items, summarize event survey, etc.
  • Draft expense reports for managers and coordinator.

CRITICAL SKILLS:

  • Great communication and writing skills for maintaining contact with guests and VIP clients.
  • Extremely self-motivated, proactive, forward-thinking, enthusiastic, and resourceful.
  • Advanced computer skills and proficient in Microsoft Office Suite (comfortable with technology hardware and ability to master new software quickly). (Must be an expert in Excel- You will be tested to verify skill level).
  • Impeccable attention to detail and excellent organizational skills.
  • Ability to learn and navigate event planning software for departmental needs.
  • Ability to manage event timelines and deadlines efficiently.
  • Strong leadership skills and ability to mentor volunteer staff/interns and foster high levels of professional service.
  • Ability to work independently and as part of a team comprised of different personalities, work styles and varied work schedules.
  • Team player with leadership skills.
  • Strong understanding of and commitment to customer service is required.

NOTE:  Equivalent combinations of education and experience will be considered for the qualifications.

QUALIFICATIONS:

  • Four years increasingly responsible experience providing executive administrative support to high level management and administering overall office management functions, including supervisory responsibilities.
  • BA/BS in business, communications, hospitality, or related field preferred.
  • Ability to thrive in energetic, fast-paced organization with high expectations for service delivery and professional staff standards.
  • Sincere interest in mind body wellness or Ayurveda and a dedication to your personal development.
  • Ability to work under pressure with rapidly changing priorities and maintain sense of humor.
  • Flexibility with work schedule required to meet deadlines and complete tasks within tight time constraints.  Evenings and weekends required.
  • Extremely proactive, resourceful and a self-starter.

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

If you would like to be considered for this opportunity, please email your resume AND unique cover letter to hrsupport@chopra.com explaining why you are our ideal candidate. The subject line of your email must say: “I Am Your New Event Administrative Assistant.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Full-Time Guest Services Team Member

Full-Time Guest Services Team Member

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a full-time Guest Services team member.

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

We are seeking a new team member who will greet, assist, check-in all guests, maintain thorough working knowledge of all product lines and spa services, and maintain cleanliness of the Center throughout the day. As a member of our team you must be able to multitask and maintain organization in a fast paced, changing environment. This position is full time, with weekends required.

TYPICAL DUTIES

  • Greet/assist/check-in Center program participants, yoga students, spa guests and all other guests
  • Answer and direct phone calls
  • Maintain proficiency in spa booking software, point-of-sale software and Outlook
  • Collect and distribute mail throughout Center
  • Prepare schedules and welcome kits for all our Center program guests
  • Maintain thorough working knowledge of all available spa services and product lines
  • Book and schedule spa services for all call-in and walk-in guests
  • Prepare for next day's spa schedule -- develop spa guest list, set/check treatment locations, confirm all guest requests and preferences are accommodated
  • Operate cash registers
  • Organize/Restock products and marketing materials
  • Unload/Organize product shipments from warehouse
  • Maintain cleanliness/warmth of Center throughout the day (and any other designated Chopra spaces)

CRITICAL SKILLS

  • Effective ability to communicate orally and in written form
  • High attention to detail
  • Flexible schedule
  • Proactive
  • Ability to multitask
  • Excellent customer service skills (friendly, courteous and helpful)
  • Basic computer and keyboarding skills
  • Ability to calculate figures and amounts

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

If you would like to be considered for this opportunity please email your resume AND unique cover letter explaining why you are our ideal candidate to hrsupport@chopra.com. The subject line of your email must say “I am your new Guest Services Team Member.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

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