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Program Consultant

Program Consultant

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a Program Consultant.   

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where seekers from around the world come to experience healing and transformation. We are the leading source for meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

The Program Consultant will report to the Director of Sales. As an inside sales consultant you will be responsible for generating and closing leads from outbound calling activity. An average of 125 outbound calls are expected daily. Ability to cold call and prospect are basic requirements to succeed in this job. You will be responsible for maintaining on-going relationships with leads in your sales pipe via e-mail and phone calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for contacting new and existing clients to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Quote prices, credit terms and other bid specifications.
  • Answer customers’ questions about products, prices, availability, and product uses.
  • Maintains client records, using automated system.
  • Prepares sales contracts for orders obtained, and submit orders for processing.
  • Conducting sales presentations via the phone and internet.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.

EDUCATION AND/OR QUALIFICATIONS:

  • Bachelor’s degree preferred
  • Work experience should include a minimum of 2 years in sales or sales support, and 2 years in customer service, public speaking, or training role
  • Must be sales and goal oriented  
  • Effective ability to communicate orally or in written form effectively with co-management, internal and external customers
  • Ability to work individually and as part of a team
  • Knowledge of Sales Logic Software very helpful
  • Some travel required

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

If you would like to be considered for this opportunity, please email your resume AND unique cover letter to hrsupport@chopra.com explaining why you are our ideal candidate. The subject line of your email must say: “I Am Your New Program Consultant.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Bilingual Guest Services Team Member

Bilingual Guest Services Team Member

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a full-time Guest Services team member.

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

We are seeking a new team member who will greet, assist, check-in all guests, maintain thorough working knowledge of all product lines and spa services, and maintain cleanliness of the Center throughout the day. As a member of our team you must be able to multitask and maintain organization in a fast paced, changing environment. This position is full time, with weekends required.

TYPICAL DUTIES

  • Greet/assist/check-in Center program participants, yoga students, spa guests and all other guests
  • Maintain thorough working knowledge of all available spa services and retail product lines
  • Book and schedule spa services for all call-in and walk-in guests
  • Prepare for next day's spa schedule -- develop spa guest list, set/check treatment locations, confirm all guest requests and preferences are accommodated
  • Answer and direct phone calls
  • Maintain proficiency in spa booking software, point-of-sale software and Microsoft Outlook
  • Operate cash registers 
  • Maintain cleanliness/warmth of Center throughout the day (and any other designated Chopra spaces)
  • Prepare schedules and welcome kits for all our Center program guests
  • Organize/Restock products and marketing materials
  • Collect and distribute mail throughout Center
  • Unload/Organize product shipments from warehouse

CRITICAL SKILLS

  • Excellent customer service skills (friendly, courteous and helpful)
  • Effective ability to communicate orally and in written form
  • High attention to detail
  • Flexible schedule
  • Proactive
  • Ability to multitask
  • Basic computer and keyboarding skills
  • Ability to calculate figures and amounts
  • High-end retail, spa and/or hotel experience preferred
  • Bilingual in Spanish required

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings


If you would like to be considered for this opportunity, please email your resume AND unique cover letter explaining why you are our ideal candidate to hrsupport@chopra.com. “The subject line of your email must say ‘I am your new Bilingual Guest Services Team Member”.

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Bilingual Program Consultant

Bilingual Program Consultant

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a Bilingual Program Consultant.   

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where seekers from around the world come to experience healing and transformation. We are the leading source for meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, personal development and life transformation. The Chopra Center is a 2013 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

The Bilingual Program Consultant will report to the Director of Sales. As an inside sales consultant you will be responsible for generating and closing leads from outbound calling activity. An average of 125 outbound calls are expected daily. Ability to cold call and prospect are basic requirements to succeed in this job. You will be responsible for maintaining on-going relationships with leads in your sales pipe via e-mail and phone calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for contacting new and existing clients to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Quote prices, credit terms and other bid specifications.
  • Answer customers’ questions about products, prices, availability, and product uses.
  • Maintains client records, using automated system.
  • Prepares sales contracts for orders obtained, and submit orders for processing.
  • Conducting sales presentations via the phone and internet.
  • Collaborate with colleagues to exchange information such as selling strategies and marketing information.

EDUCATION AND/OR QUALIFICATIONS:

  • Bachelor’s degree preferred
  • Work experience should include a minimum of 2 years in sales or sales support, and 2 years in customer service, public speaking, or training role
  • Must be sales and goal oriented  
  • Effective ability to communicate orally or in written form effectively with co-management, internal and external customers
  • Ability to work individually and as part of a team
  • Knowledge of Sales Logic Software very helpful
  • Some travel required
  • Bilingual in Spanish required

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

If you would like to be considered for this opportunity, please email your resume AND unique cover letter to hrsupport@chopra.com explaining why you are our ideal candidate. The subject line of your email must say: “I Am Your New Bilingual Program Consultant.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.

Guest Services Team Manager

Guest Services Team Manager

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a Guest Services Manager. 

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 and 2014 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

The Guest Services Manager will report to the Chopra Center Director, and will be responsible for all managerial duties as well as duties performed by Guest Services Team Members. The ideal candidate must have strong leadership abilities, a high attention to detail, and must be able to work within a fast paced, multifaceted environment.


KEY RESPONSIBILITIES AS GUEST SERVICES MANAGER:

  • Oversee all Guest Services team members
  • Facilitate performance reviews, counsel team members, and document all incidents
  • Oversee hiring, firing, and training of team members
  • Develop, write, and update protocols and procedures
  • Prepare and lead monthly staff meetings
  • Prepare weekly staff schedules
  • Submit all payroll items to Accounting
  • Work closely with Perfect Health Program Manager to develop distribution of Program duties
  • Work closely with the Center Director and Retail Supervisor to schedule staff trainings
  • Coordinate with IT when integrating new systems

KEY RESPONSIBILITIES AS GUEST SERVICES TEAM MEMBER:

  • Greet/assist/check-in Center program participants, yoga students, spa guests and all other guests
  • Answer and direct phone calls
  • Maintain proficiency in spa booking software, point-of-sale software and Outlook
  • Collect and distribute mail throughout Center
  • Assist in preparing schedules and welcome kits for all our Center program guests
  • Maintain thorough working knowledge of all available spa services and product lines
  • Book and schedule spa services for all call-in and walk-in guests
  • Prepare for next day's spa schedule -- develop spa guest list, set/check treatment locations, confirm all guest requests and preferences are accommodated
  • Operate cash registers
  • Organize/Restock products and marketing materials
  • Unload/Organize product shipments from warehouse
  • Maintain cleanliness/warmth of Center throughout the day (and any other designated Chopra spaces)

DESIRED SKILLS AND EXPERIENCE:

  • 3+ years of managerial experience
  • Strong leadership abilities and conscious communication skills
  • Ability to maintain a high level of organization and follow-through           
  • Highly collaborative and team-oriented
  • Strong ability to multi-task and self-prioritize
  • Highly flexible, with ability to shift gears on short notice
  • Excellent customer service skills (friendly, courteous and helpful)
  • Flexible schedule that includes weekends
  • Basic computer and keyboarding skills
  • Ability to calculate figures and amounts
  • Familiarity with meditation, health and wellness, and spiritual philosophy concepts

BENEFITS

  • Great health insurance package
  • 401K plan
  • Access to acupuncture and chiropractic services, yoga, meditation, etc.
  • Access to our seminars and trainings

If you would like to be considered for this opportunity, please email your resume AND unique cover letter to hrsupport@chopra.com explaining why you are our ideal candidate. The subject line of your email must say: “I Am Your New Guest Services Manager.”

Due to the high volume of resumes we receive, please note that we will only be contacting those we feel best meet the qualifications of this position.