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Bilingual Marketing Intern

Bilingual Marketing Intern

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center is currently seeking a qualified intern to join our marketing team in the digital meditation products department.   

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where seekers from around the world come to experience healing and transformation. We are the leading source for meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, personal development and life transformation. The Chopra Center is a 2013 and 2014 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

In this role, you will participate in various stages of digital product development and online marketing campaigns for both the English- and Spanish-speaking markets. The ideal candidate will be exceptionally detail-oriented, have excellent planning skills, and thrive in a fast-paced, team-oriented environment. A native Spanish speaker is preferred. This position requires up to 20 hours per week. This is an excellent opportunity for someone looking to gain broad experience in many aspects of marketing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist in the preparation and delivery of content and marketing materials for the Digital Meditation Team (English and Spanish).
  • Work under the Senior Project Manager to plan projects, manage deadlines and ensure materials are delivered on time and with excellent quality of work.
  • Assist in developing new strategies and testing new tactics to grow the company’s social presence to deepen our engagement with the English and Spanish-speaking communities.
  • Manage and maintain Spanish recruitment, sales, and nurture calendars in collaboration with other areas.

REQUIRED QUALIFICATIONS AND SKILLS:

  • Must have strong computer skills (Word, Excel, email) and be a fast learner of new software (we use Basecamp, Active Collab, Exact Target, Sendgrid)
  • Strong written and verbal communication skills
  • Strong project management skills: planning, organized, detail-oriented, deadline-driven, follow-through to project/task completion, with an ability to prioritize time-sensitive assignments.
  • Be a self-starter with the ability to proactively identify and communicate needs and issues to staff members
  • Pursuing a Bachelor degree, preferably in Marketing, PR, or Communications.
  • Working knowledge of social media platforms (Twitter, Facebook, Instagram, LinkedIn, Pinterest) is a plus.
  • Creative and comfortable with both taking initiative and working in collaboration.
  • Desire to learn more about personal development/yoga/meditation
  • Native Spanish speaker preferred

BENEFITS

  • Working with a thriving, conscious, service-minded company
  • Contributing to the community by making positive changes in peoples’ lives
  • Limitless, daily yoga and meditation classes
  • Ongoing private staff trainings and courses         

IF YOU WOULD LIKE TO BE CONSIDERED, PLEASE APPLY HERE. All applications must be submitted through this portal; please do not email or Indeed-reply your application.

Please attach a unique cover letter explaining why you would be the ideal candidate in the "Attach Other Documents" section of the career center portal. 

Due to the high volume of applications we receive, please note that we will only be contacting those who we feel best meet the qualifications of the position.

Customer Care Specialist

Customer Care Specialist

Do you want to be part of our team of superstars who make a difference in the lives of others? The Chopra Center Customer Excellence team is seeking a full-time, Products and Digital Customer Care Specialist.

The Chopra Center for Wellbeing, located in beautiful Carlsbad, CA is a nurturing place where visitors from around the world come to experience healing and transformation. We are a leading source for learning meditation, yoga, and the ancient wisdom of Ayurveda. We offer a wide variety of programs in stress release, mind-body medicine, emotional healing, self-empowerment, personal development and life transformation. The Chopra Center is a 2013 and 2014 Medallion Award Winner of the San Diego Society for Human Resource Management (SHRM) Workplace Excellence program.

DUTIES AND RESPONSIBILITIES:

  • Customer service involving consumer, digital products, and online programs for health and wellness industry
  • Efficiently and effectively administer customer issues and needs by phone, via e-mail, and in a ticketing system, which requires a broad understanding of the company's products
  • Support dissatisfied customers with professionalism and understanding
  • Offer Customer Service Support with product sales, exchanges, refunds and returns
  • Effectively utilized Customer Management software and accounting system to assist customers
  • Navigate Customer issues and questions for our digital products & programs


REQUIRED SKILLS, INTERESTS AND EXPERIENCE:

  • 2 years min in similar role (admin / customer service)
  • OUTSTANDING attention to detail. This seasoned skill is absolutely critical for this role.  
  • Computer savvy
  • Proficient with Microsoft Office
  • Outgoing, flexible, patient disposition
  • Proactive, self-starter, independent worker
  • Dependable and accountable
  • Excellent written and verbal communication skills 
  • Desire to work in team environment
  • Interest in holistic healthcare 
  • Experience with Customer Relationship Management software a plus
  • On the job training provided
  • Bilingual Spanish speaker a plus but not required


STRUCTURE:

  • Full-time position; Monday through Friday; 8am to 5pm 


BENEFITS INCLUDE:

  • Working with a thriving, conscious, service-minded, employee-focused company
  • Contribute to people/community making positive changes in their lives
  • Medical, vision & dental insurance (which includes complimentary medicine such as acupuncture & chiropractic)
  • 401K eligibility & 2 wks paid vacation annually
  • Complementary yoga and meditation classes
  • Ongoing private staff trainings and courses
  • Attendance in Company programs


IF YOU WOULD LIKE TO BE CONSIDERED, PLEASE APPLY HERE. All applications must be submitted through this portal; please do not email or Indeed-reply your application.

Please attach a unique cover letter explaining why you would be the ideal candidate in the "Attach Other Documents" section of the career center portal.  

Due to the high volume of applications we receive, please note that we will only be contacting those who we feel best meet the qualifications of the position.